PRIVACY POLICY

 Thank you for visiting the Crafty Gatherer (“us”, “we” or “our”) website, or interacting with us through e-mail correspondence. We understand that protecting the privacy of visitors to our website that provide personal information to us is very important. We have therefore taken the necessary steps to meet New Zealand data privacy requirements under the Privacy Act 1993. 

This privacy policy (“Policy”) applies to personal information collected from Crafty Gatherer online resources and communications (such as our website, e-mail and other online tools). This Policy does not apply to personal information collected from offline resources and communications, except in cases where such personal information is consolidated with personal information collected by Crafty Gatherer online. This Policy also does not apply to:(a)              third-party online resources to which Crafty Gatherer’s website may provide a link to; or
(b)              where Crafty Gatherer does not control the content of that website; or
(c)              where the privacy practices of such resources are outside of our control.

We only collect personal information about you if you choose to give it to us. We do not share any of your personal information with third parties for their own marketing use unless you explicitly give us permission to do so.

 1.                INFORMATION WE COLLECT

1.1             Personal information

You can visit our website without providing any personal information. We may collect your personal information (including your name, address, telephone number, e-mail address or other identifying information) only when you choose to submit that information to us by becoming a customer when placing an order or corresponding with us.  

1.2             Aggregate information

In some cases we remove personal identifiers from personal information you provide us and maintain the personal information in aggregate form. We may combine this personal information and data with other information to produce anonymous and aggregated statistical information (including the number of visitors to our website, originating domain name of the Internet Service Provider), which is helpful to us to improve our products and services.

2.                INFORMATION AUTOMATICALLY COLLECTED

2.1             Electronic Information

We automatically receive certain types of information whenever you interact with us via our website and in e-mail correspondence with you, including, for example, web server logs, your Internet Protocol (IP) address, cookies and web beacons.

2.2             Web Server Logs/IP Addresses

Crafty Gatherer or one of its agents may collects IP addresses to conduct system administration and report aggregate information to our affiliates, business partners and/or other parties to conduct site analysis and website performance review. 

2.3             Cookies

(a)              Cookies allow us to store information on the server to help make the web experience better for you (for example, our server may set a cookie that keeps you from having to enter a password more than once during a visit to our website) and to conduct site analysis and website performance review. Cookies are small data files that are downloaded onto your computer or device when you visit a particular website. Most browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you refuse cookies. 

(b)              In all cases in which cookies are used, the cookie will not collect personal information except with your permission. Your web browser can be set to allow you to control whether you will accept cookies, reject cookies or to notify you each time a cookie is sent to your browser. If your browser is set to reject cookies, websites that are cookie-enabled will not recognise you when you return to that website, and some website functionality may be lost. The help section of your browser may tell you how to prevent your browser from accepting cookies.

3.                YOUR OPTIONS

3.1             Options

You have several options regarding your use of our website. You could decide not to submit any personal information by not entering it into any forms or data fields on our website or any registration page. If you choose to submit personal information, you have the right to see and correct your personal information at any time. Certain sites may ask for your permission for certain uses of your information and you can agree to or decline those uses. If you opt-in for particular services or communications, such as marketing emails or an e-newsletter, you will be able to unsubscribe at any time by following the instructions included in each communication.

3.2             Cookies

As described above, if you wish to prevent cookies from tracking you anonymously as you navigate our website, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. 

4.                SECURITY

We use technology and security precautions, rules and other procedures to protect your personal information from unauthorized access, improper use, disclosure, loss or destruction. It is, however, your personal responsibility to ensure that the computer or device you are using is adequately secured and protected against malicious software, such as Trojans, computer viruses and worm programs. You are aware of the fact that without adequate security measures (e.g. secure web browser configuration, up-to-date antivirus software, personal firewall software, no usage of software from dubious sources) there is a risk that the data and passwords you use to protect access to your data, could be disclosed to unauthorised third parties. We will not be responsible for any breach of security caused by third parties and do not represent that our website is completely secure.

5.                USE OF DATA

5.1             Sharing of Data

Crafty Gatherer, including our subsidiaries, trading divisions and/or the companies we may engage to perform services on our behalf may use any personal information you choose to give us to comply with your requests. We will retain control of and responsibility for the use of this personal information. Some of this personal information may be stored or processed at computers located in other jurisdictions whose data protection laws may differ from the jurisdiction in which you live. 

5.2             Improvements to our Services

The personal information, which is also used for different human resourcing purposes (performance management, succession decisions or development actions), will be helpful for us to better understand your needs and how we can improve our services. It helps us also to personalise certain communications with you about services and promotions that you might find interesting. For example, we may analyse the details relating to your most recent service and we may use that analysis of aggregate data internally or share it with others.

5.3             Sharing and Transfer

(a)              Crafty Gatherer may share personal information and data about you with various external companies or agents working on our behalf to help fulfil business transactions, such as providing customer services, sending marketing communications about our services and offers, and doing technological maintenance. We may also share personal information with our subsidiaries and affiliates. All these companies and agents are required to comply with the terms of our Policy.

(b)              We may also disclose personal information for these purposes:

(i)                in connection with the sale, assignment or other transfer of the business of the website to which the information relates; 
(ii)               to respond to appropriate requests of legitimate government agencies or where required by applicable laws, court orders, or government regulations; or
(iii)              where needed for corporate audits or to investigate or respond to a complaint or security threat.

(c)              We will not sell or otherwise transfer the personal information you provide to us via our website to any third parties for their own direct marketing use unless we provide clear notice to you and obtain your consent for your data to be shared in this manner.

(d)              If you would prefer not to receive promotional or other material from Crafty Gatherer, please let Crafty Gatherer know by sending an email to the contact details below and Crafty Gatherer will respect your request and immediately remove your email address from any mailing list upon your request.

5.4             Person Information no longer required

We will only keep your personal information for as long as it is required for the purposes of providing you the services via the website. 

6.                LINKS

Our website may contain links to a number of other websites that may offer useful information to our visitors or registered users. This Policy does not apply to those websites and we recommend communicating to them directly for information on their privacy policies.

7.                UPDATES

From time to time, we may revise this online Policy. Any such changes to this Policy will be promptly communicated on this page. Continued use of our site after receiving notice of a change in our Policy indicates your consent to the use of newly submitted information in accordance with the amended Crafty Gatherer Policy. The effective date of this Policy is 1 August 2017. 

8.                CONTACTING US

For questions, or if you wish to access or request correction of your personal information Crafty Gatherer or its affiliates holds about you, please contact Crafty Gatherer Privacy Officer at the following address:

Teresa and Marco Partridge
662 Te Puke Quarry Road,
Te Puke 3183
Email:  info@craftygatherer.co.nz